ALL YOUR QUESTIONS, ANSWERED
1. Why are your cashmere and merino wool products so affordable?
We are manufacturers, not distributors. Our factory, established in 2002 in Hebei, China, has specialized in the production and processing of cashmere and wool products for 20 years. We source the finest 17.5-17.9μm ultra-fine merino wool directly from Australia (never using merino wool above 18μm) and premium grade A cashmere from Mongolia, including white and purple cashmere with lengths of 34-38mm and a fineness of 15.8-16.5 micrometers. Every stage of production—from spinning, dyeing, weaving, washing, shaping, to packaging—is handled in our own factory without any third-party involvement. This allows us to control both raw material and production costs, passing on the savings directly to you, providing you with high-quality products at reasonable prices.
2. What commitments do you offer to customers?
We solemnly promise that all "Chanyarn" products strictly match their descriptions, with no compromise on materials or craftsmanship. We are dedicated to addressing any after-sales issues with sincerity, ensuring the satisfaction and trust of every customer.
3. Why should I choose you?
We respect all brands dedicated to producing high-quality cashmere. As a factory-direct seller, our advantage lies in providing premium products at more reasonable prices, without chasing excessive profits. We are committed to earning the trust and support of more customers through our high-value products and attentive customer service.